Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect personal information that you provide when you register for an account, use our Service, or communicate with us. This includes:

• Account Information: Name, email address, phone number, and password.
• Transaction Information: Bitcoin wallet addresses and details of cashback transactions.
• Verification Information: Government-issued ID or other documents for identity verification.

1.2 Information We Collect Automatically

When you use the Service, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on the platform, and clickstream data.
• Cookies and Tracking Technologies: Information collected through cookies, beacons, and similar technologies.

1.3 Information from Third Parties

We may receive information about you from:

• Payment processors
• Marketing and analytics providers
• Compliance service providers for fraud detection and verification

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve the Service
• To process transactions and send cashback rewards
• To communicate with you about your account, transactions, and updates
• To verify your identity and prevent fraud
• To comply with legal obligations and enforce our Terms of Service
• To analyze usage patterns and optimize platform performance
• To send marketing communications (with your consent)

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, data analytics, customer support, and other services.
• Merchant Partners: Limited information necessary to process cashback transactions.
• Legal and Regulatory Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and monitoring
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a machine-readable copy of your data.

To exercise these rights, please contact us at support@bannga.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

For more details, please see our Cookie Policy.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@bannga.com

Support: support@bannga.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

Last Updated: 8/25/2026